Emergency Plumbing
Water you cannot stop, sewage backing up, no water at all. Answered around the clock, every day of the year.
Read moreEverything we get called for
Thirty-two services, grouped the way problems actually arrive: the emergency first, the thing that caused it second, and the work that stops it happening again third. Every one has its own page explaining what is really going on inside the wall, under the floor or out in the yard.
Virginia is not one plumbing market and this list reflects that. A statewide service list has to cover a 1910 Church Hill row house with cast iron stacks, a 1988 Chesterfield subdivision full of polybutylene, a Franklin County place on a well with a two-foot crawl space, and a Virginia Beach slab home where the water table sits close enough to the surface to change how any excavation is done. Some of these services barely exist in one of those houses and are the main event in another.
If you already know what you need, jump to it below. If you only know the symptom, call and describe it. That conversation takes about two minutes and it is what the phone line is for.
No form, no callback queue. You describe it, we place you with a pro who covers your community.
Group 1 of 6
The calls that cannot wait, and the slow leaks that become them.
Water you cannot stop, sewage backing up, no water at all. Answered around the clock, every day of the year.
Read moreA split supply line empties a lot of water into a house very quickly. Shutoff first, then a permanent repair.
Read moreSafe thawing, and finding the crack that only shows itself once the ice lets go.
Read moreThe cheap autumn work that prevents the expensive January call.
Read moreA meter that keeps turning with everything off, a stain that returns, a bill with no explanation.
Read moreWarm floors and running water you can hear but not see. Locate, then repair or reroute.
Read moreThe most common place in Virginia for a leak to run unnoticed for weeks.
Read moreStanding-height access, finished rooms at risk, and sump and ejector systems in the mix.
Read moreGroup 2 of 6
From a slow tub to a collapsed lateral under the front yard.
Cabling, augering and an honest read on whether the line needs more than a clear.
Read moreHigh-pressure water that scours grease and scale off the pipe wall instead of punching a hole through it.
Read moreRoot intrusion, offset joints, collapsed clay. Camera first, then a plan you can price.
Read moreLining or bursting a failed lateral without opening a trench across a mature yard or a driveway.
Read moreTwenty minutes of footage that settles the argument about what is actually wrong down there.
Read moreVirginia yards are full of mature trees, and mature trees find every joint in a clay lateral.
Read moreGroup 3 of 6
Everything between the meter or the well and the fixture.
The run from the street to the house is the homeowner’s, and it fails quietly underground.
Read moreWhen patching one pinhole a month has stopped being a repair strategy.
Read moreThe grey pipe that turns up in inspection reports on Virginia houses built between the late 1970s and mid 1990s.
Read moreOld Richmond, Alexandria, Fredericksburg and Winchester houses need work that respects the fabric.
Read moreA failed PRV is the quiet cause behind a run of unrelated-looking failures across a house.
Read moreNot sure whether your house has polybutylene? Tell us the year it was built and what the pipe looks like at the water heater.
Group 4 of 6
Hot water, and what to do when there is none.
No hot water, a rumbling tank, a puddle at the base. Repair when it is worth it.
Read moreSizing, venting, expansion tanks and code, not just swapping a cylinder.
Read moreEndless hot water, but only if the gas line, venting and expectations are all right.
Read moreGroup 5 of 6
The work that keeps a house running normally.
Running, rocking, leaking at the base, or simply forty years old.
Read moreNew fixtures on old valves and old supply lines is where most DIY jobs come unstuck.
Read moreHumming, jammed, leaking at the flange, or wired to a switch that no longer works.
Read moreValves, diverters, drains and the tile you have to open to reach them.
Read moreThe fixture most likely to have split over winter and to be discovered in April.
Read moreGroup 6 of 6
Wells, septic, gas lines and buildings that are not houses.
Pressure tanks, pressure switches and short-cycling pumps across the Piedmont and Valley.
Read moreThe house-side plumbing and the line out to the tank, and a straight answer about what is a septic contractor’s job.
Read moreHardness, iron, sulphur smell and sediment vary enormously across Virginia.
Read moreRuns for ranges, dryers, generators and outdoor kitchens, plus leak testing.
Read moreRestaurants, offices, retail and multi-family, where downtime is the real cost.
Read moreRural work and gas work both need the right pro rather than the nearest one. Say where you are and we will match properly.
How to use this list
Homeowners rarely need "hydro jetting". They need the kitchen sink to stop backing up into the dishwasher. The service name is our word for the fix; the symptom is yours, and it is the better starting point.
The right question on the phone is not "what service do I need". It is "what is it doing, and when did it start".
A damp patch, a stain that comes back, a floor that gives slightly underfoot, a musty crawl space. That is leak detection first, then whichever repair the location dictates. slab, crawl space, or basement. Do not skip the detection step; opening the wrong wall is expensive.
One fixture is usually local and clears with drain cleaning. Several fixtures at once, gurgling, or a floor drain surfacing points at the main line, which means a camera inspection before anyone quotes a repair.
Age decides most of it. Under eight years is usually a repair; past twelve with a rusty base is a replacement conversation, and that is the moment to ask whether tankless suits your house rather than after the new tank is in.
Sudden pressure loss across the whole house points at the main line or, on a well, the pump and pressure tank. Pressure that is oddly high, with banging pipes and repeated fixture failures, usually means a failed regulator.
Three pinholes in a year is not bad luck. It is a pipe material telling you it is finished, and it is when repiping stops being extravagant and starts being cheaper than the drip-feed of call-outs.
Sewer gas indoors means a dry trap, a failed wax ring or a venting problem. A sulphur smell in well water is water chemistry and belongs to treatment. Any smell of gas is not a plumbing question at all until the gas is off and the property is clear.
Two minutes on the phone usually beats an hour of reading.
Common questions
No. Most people describe a symptom, no hot water, a smell in the yard, a floor that feels damp, and the diagnosis follows from that conversation. These pages exist so you can read up if you want to, not so you can self-diagnose before you are allowed to ring.
Nearly all of them, nearly everywhere. Emergency work, drains, water heaters and fixtures are available across all 180 communities we cover. Trenchless sewer work and some specialist equipment are concentrated near the metros, so in a remote Southside or Shenandoah community there may be a longer wait or a mobilisation cost. We will tell you which applies before anyone is dispatched.
Water you cannot stop, sewage surfacing indoors, no water at all in freezing weather and any smell of gas are all call-now situations. A dripping faucet, a slow drain or a spigot that weeps is not. If you are unsure, call and describe it. We would rather talk you out of an after-hours rate.
Usually, and it is the cheapest way to buy plumbing. If a plumber is already coming for a water heater, adding a hose bib, a toilet fill valve and a shutoff replacement to the same visit costs far less than three separate trips, particularly in rural parts of the state where the drive is the expensive part.
An independent local plumbing professional who covers your community. We are a referral service, not a plumbing contractor. The work is performed, priced and warranted by the contractor who does it.
One number, 32 services
Describe what is happening and where you are. We will place you with an independent local plumbing pro who covers your community. Nights, weekends and holidays included.
(866) 683-0244Serving all six Virginia regions and 180 communities.